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Skip to content At Windshield HUB Autoglass, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, and contact us online or offline. This policy complies with Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).
We may collect the following types of personal and non-personal information:
Contact Information: Name, phone number, email address, and mailing address.
Vehicle Details: Vehicle make, model, year, license plate number, and VIN (Vehicle Identification Number).
Insurance Information: Insurance provider, claim numbers, and policy details.
Service Details: The type of glass service you requested and service history.
Website Usage Data: IP address, browser type, device information, and browsing behavior using cookies or tracking tools.
We use your information to:
Schedule, confirm, and complete glass repair or replacement services.
Communicate with you regarding appointments, updates, and follow-ups.
Process insurance claims and coordinate with insurers (e.g., SGI, ICBC, etc.).
Improve our services, website, and customer experience.
Respond to your inquiries, feedback, or support requests.
Send you service reminders or promotional offers (only with your consent).
We only share your information with:
Insurance Providers: To verify claims and coverage eligibility.
Authorized Vendors or Technicians: Only to perform your requested service.
Legal or Regulatory Authorities: If required by law or to protect our business from fraud or security threats.
Marketing Partners: Only with your consent, and you may opt-out anytime.
We do not sell or rent your personal data to third parties.
Our website uses cookies and analytics tools to understand user behavior and improve the site’s performance. You can choose to disable cookies in your browser settings.
We retain your personal data only as long as necessary to:
Provide services
Fulfill legal or insurance obligations
Maintain service records for your convenience
As a Canadian resident, you have the right to:
Access the personal information we hold about you
Correct or update inaccurate or incomplete data
Withdraw consent at any time
Request deletion of your data (unless required to retain it by law)
To exercise your rights, please contact us at fix@windshieldhub.ca.
We take your privacy and data security seriously. Windshield HUB Autoglass implements strict security measures to protect your personal information from unauthorized access, misuse, loss, or alteration.
These include:
Secure SSL encryption on our website for all data transfers
Firewall protection and secure servers to store your information
Restricted access to sensitive data, granted only to authorized personnel
Routine data backups and software updates to prevent vulnerabilities
Despite our best efforts, no system is 100% foolproof. We advise you to avoid sharing sensitive information through unencrypted email and always keep your login credentials confidential if we provide customer portals in the future.
Our website may contain links to third-party websites such as:
Insurance provider portals
Manufacturer sites
Social media platforms
These third-party sites operate independently and have their own privacy policies. We are not responsible for their content, practices, or the security of any information you may share with them. We recommend you read their policies before submitting personal data.
Our services, content, and marketing communications are not intended for children under the age of 13. We do not knowingly collect or store personal information from anyone in this age group.
If we discover that we have inadvertently gathered personal information from a child without verified parental consent, we will promptly delete such data from our records.
If you are a parent or guardian and believe that your child has submitted personal information to us, please contact us immediately at fix@windshieldhub.ca so we can take appropriate action.
We may update or modify this Privacy Policy from time to time to reflect:
Changes in legal requirements
New services or features added to our business
Updates in our data handling or security procedures
Whenever we make significant changes, we will:
Post the updated policy on our website
Revise the “Effective Date” at the top of the page
Notify users if legally required
We encourage you to review this policy periodically to stay informed about how your data is protected and used.
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal data, we’re here to help.
Please contact us through any of the following:
Windshield HUB Autoglass
📍 Location: 2435 Dudley Street, Saskatoon, SK, Canada
📞 Phone: (306) 7163 228
📧 Email: fix@windshieldhub.ca
🌐 Website: windshieldhub.ca
🕒 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM CST
We aim to respond to all privacy-related inquiries within 5 business days. If you’re unsatisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC).
Don’t wait for small chips to become big problems.
Expert windshield repair, replacement, and ADAS calibration services across Saskatoon and nearby cities. OEM-quality glass, SGI-accredited master service, fast turnaround, and unbeatable care — ensuring your view stays crystal clear and your drive stays safe, every season and every mile.
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